Bobby OS for Physiotherapists in Vancouver | Save Admin Time

If you run a physiotherapy clinic in Vancouver — whether solo in Kitsilano or managing a small team in Burnaby — you are likely spending 8 to 12 hours a week on tasks that have nothing to do with treating patients. Appointment confirmations, missed-call follow-ups, Google review requests, insurance paperwork reminders, and rebooking no-shows. A 2023 Canadian Physiotherapy Association report found that independent practitioners lose roughly 30% of potential billable hours to administrative overhead. That is revenue sitting on the table, and it compounds every week.

Bobby is a voice-first Growth OS built specifically for small practices and solo professionals. You speak to it the way you would brief an assistant, and it handles the operational layer of your clinic so you can stay focused on patient outcomes.

What Bobby does concretely

• Automated patient follow-up: Say "Bobby, send a rebooking message to every patient who hasn't returned in 45 days" and it triggers a personalized SMS or email sequence. Clinics using this recover 15 to 20% of lapsed patients on average.
• Review generation for your Vancouver practice: After a session, you say "Bobby, request a Google review from today's completed appointments." It sends a short, compliant message with a direct link. Practices report reply rates of 25 to 40%, compared to a typical 5% when done manually or not at all.
• Missed-call response: When a prospective patient calls outside clinic hours, Bobby sends an automatic text within two minutes: "Hi, we missed your call — here's a link to book your initial assessment." This alone recovers an estimated 30% of after-hours leads that would otherwise go to a competitor.
• Intake and admin reminders: Before a new patient arrives, say "Bobby, send the intake form and parking instructions to tomorrow's new patients." It pulls the list, formats the message, and sends it without you touching a keyboard.
• Weekly performance digest: Every Monday, Bobby gives you a spoken summary — new bookings, review count, follow-up response rate, and outstanding tasks — so you start the week with a clear picture of your physiotherapy practice metrics, not a cluttered inbox.

Radical honesty

Bobby does not replace your clinic management software, your Jane App scheduling system, or your billing platform. It connects to those tools — it does not compete with them. Bobby also does not write clinical notes, submit insurance claims, or make diagnostic decisions. It is not a medical tool. It handles the growth and communication layer of your practice: follow-up, reputation management, lead recovery, and operational reminders.

If you are expecting an AI that runs your entire clinic autonomously on day one, Bobby is not that. It works well when you give it clear voice instructions and when you spend a short onboarding session mapping your existing workflows. Practices that see the strongest results treat Bobby like a disciplined junior coordinator, not a magic button.

Bobby also does not fabricate patient data or send communications you have not approved. Every automated message type is confirmed by you during setup. This is non-negotiable.

How much does it cost?

You can book a free demo — a 20-minute live session where Bobby connects to your existing tools and you run through two or three real scenarios from your Vancouver physiotherapy practice. No slides, no sales deck. You either see value in the first session or you do not.

Paid plans activate when you turn on three or more modules — for example, missed-call response, review generation, and patient reactivation running together. Pricing is structured for small practices, not enterprise budgets. The demo is the right starting point before any numbers are discussed, because the configuration varies depending on your patient volume and the tools you already use.

If you are a physiotherapist in Vancouver spending Sunday evenings catching up on messages that could have been handled automatically, that is the problem Bobby is built to solve.