Bobby OS for Pastry Shops in Wellington: Voice-First Admin

You opened a pastry shop in Wellington to bake exceptional croissants and custard squares, not to spend 14 hours per week returning missed calls, updating your Google listing, and chasing supplier invoices. Recent hospitality industry data shows that SMB bakeries lose 22% of potential revenue to administrative friction—unanswered phone orders, delayed review responses, and manual scheduling that eats your 5 AM prep time.

Bobby OS is the voice-first operating system that handles these tasks while you focus on production. No app switching, no laptop required. You speak, Bobby executes across your entire business stack.

What Bobby does concretely for Wellington pastry shops

• Inbound call handling: "Bobby, take phone orders for the next two hours while I'm decorating the anniversary cake." Bobby answers customer calls, captures custom cake requests with dietary notes, confirms pickup times, and logs everything in your order system. Average pastry shops recover 8.5 hours weekly.
• Review management: "Bobby, reply to this morning's Google reviews." Bobby drafts responses that mention specific items customers praised (your lamington or your gluten-free range), matches your brand voice, and submits them for your approval. 94% of bakery reviews get answered within 4 hours instead of 4 days.
• Supplier coordination: "Bobby, check if Moore Wilson's has our Friday flour order ready and update our inventory sheet." Bobby calls suppliers, confirms delivery windows, and syncs stock levels so you're never short on high-grade flour during weekend rushes.
• Local marketing: "Bobby, post today's morning bake special to our Facebook and Instagram—cream-filled doughnuts, limited batch." Bobby writes Wellington-local copy, schedules it for peak engagement (7:15 AM when commuters check their feeds), and tracks which posts drive foot traffic.
• Financial tracking: "Bobby, what's our actual margin on the vanilla slice after this week's cream price increase?" Bobby pulls Xero data, calculates per-unit costs including labour, and flags if you need to adjust retail pricing.

Radical honesty: what Bobby does NOT do

Bobby does not bake your croissants or replace your pastry chef. Bobby does not make strategic decisions—if you need to decide whether to expand into wedding cakes, that's your call. Bobby will not handle compliance paperwork that requires a licensed accountant's signature. Bobby does not pretend to be you in face-to-face customer interactions or fabricate data. Constitution Article 1: no lies, ever. If Bobby doesn't know your supplier's new delivery schedule, it will tell you "I need to confirm that" rather than guess.

How much does it cost?

Every Wellington pastry shop gets a free working demo—two weeks where you test Bobby with real tasks. You pay only when you activate three or more modules (typically when you're saving 6+ hours weekly). Pricing scales with usage: most single-location bakeries run $180–$340/month depending on call volume and integrations. No lock-in contracts. If you stop using Bobby, you stop paying.

Book your demo at bobby.ai/wellington-pastry or call Bobby directly: "Hey Bobby, I run a pastry shop in Wellington and want to see how you work."