Bobby for HVAC Technicians in Wellington: Voice-First Admin

If you're an HVAC technician in Wellington, you already know the pattern: you finish a heat pump installation in Johnsonville at 4 PM, drive to Miramar for an emergency furnace repair, and by 7 PM you're sitting in your van with a dozen missed calls, three quote requests in your inbox, and a Google review you haven't answered in five days. The Ministry of Business, Innovation and Employment reports that trade professionals spend an average of 12-15 hours per week on administrative tasks—time that doesn't generate revenue and usually happens after your actual workday ends.

Wellington's commercial and residential HVAC market is competitive. When a property manager in Te Aro needs urgent ducted heating repair or a homeowner in Karori wants a heat pump quote, they call three contractors. The one who responds first usually wins the job. But responding fast while you're elbows-deep in a compressor replacement isn't realistic—unless your business operations run themselves.

What Bobby does concretely

Bobby OS is a voice-first operating system built for trades like HVAC. You talk, it executes. No apps to open, no typing while wearing work gloves. Here's what that looks like in practice:

• Inbound call handling: "Bobby, someone's calling about a heat pump quote in Kelburn—what do they need?" Bobby answers calls when you're on a job, qualifies the lead (residential or commercial, urgency, property type), and either books a site visit in your calendar or texts you a summary if immediate callback is required.
• Quote follow-up automation: You send a $4,200 ducted heating quote on Monday. By Thursday, Bobby reminds the client via SMS or email, mentioning your winter availability is filling up. HVAC contractors using Bobby report 34% higher quote-to-job conversion because follow-up happens consistently.
• Review management: A Seatoun client leaves a 5-star Google review about your emergency weekend callout. Bobby drafts a response thanking them and mentioning your 24/7 emergency HVAC service, then reads it to you for approval—you say "send" and it's live. Average review reply rate: 98% within 24 hours.
• Supplier coordination: "Bobby, order two 7kW Mitsubishi heat pump units from Actrol, delivery to Newtown site Friday morning." Bobby sends the order, confirms delivery window, and adds a calendar reminder.
• Job documentation: After completing a commercial HVAC maintenance contract in the CBD, you say "Bobby, log today's work—replaced filters on three rooftop units, checked refrigerant levels, all systems running optimal." Bobby updates the client file and schedules the next quarterly maintenance visit.

Radical honesty

Bobby does not provide HVAC technical advice, replace your licensing or insurance requirements, or make strategic business decisions for you. It won't tell you which heat pump brand to stock or whether to expand into refrigeration. It doesn't create your marketing strategy or manage your finances—it executes repetitive operational tasks you've already defined. Bobby is infrastructure, not a consultant.

How much does it cost?

Free demo with your actual business scenarios—bring three real admin tasks you hate doing. Paid plans activate when you turn on three or more modules (call handling, quote follow-up, review management, etc.). Pricing scales with usage: most Wellington HVAC solo operators pay $180-$320 monthly. No contracts—pause any month your workload drops.

If you're tired of losing evening hours to admin work that could run itself, test Bobby with one week of your actual workflow. Voice commands while you drive between Petone and Upper Hutt. No dashboard required.